I have over 15 year of experience working in the process side of IT. In 2001 I took my first steps in the IT world as an ITIL process manager. After some years I moved into the consultancy world designing functional processes giving end user training. The past five years my main focus has been on Software Asset Management and IT Procurement. 2 years ago I started at Liberty Global where I’m currently in the process of setting up a Pan European Software Asset Management Programme. My team is partly based in the Netherlands and partly in Poland and we service over 10 different Operating Companies of Liberty Global.
The Pop in your Job:
The moments when people realize SAM is not just a (annoying) process you need to adhere but actually adds value to our business give me great pleasure. I enjoy the international character of my role and working with different cultures and expectations