Christian de Groot is an experienced IT professional currently working as Product Owner of ServiceNow SAMPro at ABN AMRO Bank N.V. In this role he is responsible for delivering value for license management, life cycle management and patch management processes and he guided the transition from Snow License Manager to ServiceNow SAMPro. Prior to this role Christian was involved in the roll-out of ServiceNow GRC module to the CISO organization and increased internal work collaboration by automating the IT risk assessment process within ABN AMRO. Next to that Christian has 1,5 years experience in ABN AMRO CISO process and product development within IT risk management. 5 years experience in BI & datawarehousing and KPI reporting. 4 years experience of improving Markets systems. 3 years experience in business process improvement (lean six sigma).